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Core Values

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1. CUSTOMER-FIRST

Always do what is in the customer’s best interest

Provide clients with unparalleled honesty and world-class customer service

Develop trust in all relationships – be tactful yet truthful

2. PASSION

Live into Barron’s Vision and Mission: Improving Lives™

Understand, with conviction, the ’three pillars’ of home and building performance:

Comfort, Health & Energy

3. INNOVATION

Grow intelligently while delivering new, creative solutions

Stretch performance boundaries and elevate standards to new heights

Expect change, embrace change, and have a desire to facilitate change

4. EXCELLENCE

Consistently perform at the highest level

Establish a plan, define actions and milestones and benchmark continuously; set goals

Know what is expected – deliver more value than is expected every time

5. COMMUNICATION

Quickly, effectively, accurately, and transparently transfer information

Understand, confirm, and communicate expectations clearly and concisely

Establish an effective working relationship with all team members

6. RESPECT

Demonstrate respect through regard for others’ work, level of understanding and personalities

Act and perform in a professional manner at all times

Listen, listen, listen and be W.I.T.Y. – ask "What’s Important to You?"

7. TEAMWORK

Embrace and live into Barron’s collaborative work environment

Encourage team members to perform at the highest level

Be willing to help others – show appreciation for the assistance provided

8. INTEGRITY

Always do what you say you are going to do – uphold your commitments

Hold yourself and others to the highest ethical standards

Do the right thing, even when no one is watching – honesty and accountability at all times

9. ATTITUDE

Exhibit a positive attitude – control thinking to be positive

Show up and arrive on time

Be willing to go above and beyond the call of duty to ensure successful outcomes

10. SAFETY

Make the well-being of others a top priority

Respond to others’ needs with promptness

Embody a culture that lives, breathes and communicates safety