Core Values
How Can We Help?
1. CUSTOMER-FIRST
Always do what is in the customer’s best interest
Provide clients with unparalleled honesty and world-class customer service
Develop trust in all relationships – be tactful yet truthful
2. PASSION
Live into Barron’s Vision and Mission: Improving Lives™
Understand, with conviction, the ’three pillars’ of home and building performance:
Comfort, Health & Energy
3. INNOVATION
Grow intelligently while delivering new, creative solutions
Stretch performance boundaries and elevate standards to new heights
Expect change, embrace change, and have a desire to facilitate change
4. EXCELLENCE
Consistently perform at the highest level
Establish a plan, define actions and milestones and benchmark continuously; set goals
Know what is expected – deliver more value than is expected every time
5. COMMUNICATION
Quickly, effectively, accurately, and transparently transfer information
Understand, confirm, and communicate expectations clearly and concisely
Establish an effective working relationship with all team members
6. RESPECT
Demonstrate respect through regard for others’ work, level of understanding and personalities
Act and perform in a professional manner at all times
Listen, listen, listen and be W.I.T.Y. – ask "What’s Important to You?"
7. TEAMWORK
Embrace and live into Barron’s collaborative work environment
Encourage team members to perform at the highest level
Be willing to help others – show appreciation for the assistance provided
8. INTEGRITY
Always do what you say you are going to do – uphold your commitments
Hold yourself and others to the highest ethical standards
Do the right thing, even when no one is watching – honesty and accountability at all times
9. ATTITUDE
Exhibit a positive attitude – control thinking to be positive
Show up and arrive on time
Be willing to go above and beyond the call of duty to ensure successful outcomes
10. SAFETY
Make the well-being of others a top priority
Respond to others’ needs with promptness
Embody a culture that lives, breathes and communicates safety
