Reviews
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I have been very impressed with the overall customer service and professionalism from phone calls/emails and job site work. Barron employees are first class and have done an Amazing job with my HVAC AC upgrade and Tankless Water heater. Shout outs to Bill/Mason/Dan A./ Matt and all the plumbers and electricians that were part of the Job!! 5 Star service!!
Great install of new Hot Water Heater and circulation pump. On time, good equipment, and quickly done. Great job by Jory and Cody.
Thank you for the great job done by Dylan and Parker of the duct cleaning crew. They kept our house tidy the entire time they were done and explained the whole process to us. And a big shout out to Eric and Brad of the air conditioner crew. The job was completed in a timely manner, cleaned up all their work space and explained all the workings of the new air conditioner. Always masked up and we really did appreciate this. Maybe we can get back to our "normal" thanks to their masking up. Enjoyed all the crews that you sent and thanks to Mandy for calling us to remind us of all visits by your crew. So easy to work with!!
We developed a leak in our on demand water heater on the Sunday of Memorial Day weekend. Unable to reach our normal plumber, we contacted Barron Heating on Tuesday. They were able to send Jory and Nathan out on Thursday morning. They spent a couple hours working on the problem, had to replace o-rings and got the heater up and running again without any new leaks. All without charging anything more than the callout fee. They both were excellent in customer service and really made our day!
As a retired Service Manager from an HVAC company in the Seattle area, I know how critical it is to hire and retain the best people possible. Barron seems to have succeeded on all levels. The recent gas piping and furnace change-out in our home was professional from start to finish. Dan, Aron, Jonathan, Raymond, and Noah were all solid performers. Shelby's post-install diagnostic visit was much appreciated by someone who understands how call-backs can end things on a very sour note. Its a policy that's well worth the extra effort. Last, but not least, Alissa coordinated and communicated everything flawlessly. I would have been happy to have any one of them on my crew. Keep up the good work.
Barron Heating is a very professional company from the very beginning with the sales person up to installation. Gill met with me to share information on products. I knew what I wanted but he let me know all the equipment he could provide. Gill was very professional, not pushy at all, did all the measurements, looked at all the equipment, window placement, and where the equipment would be placed. Jacoby who followed up prior to installation went above and beyond with an issue with my dryer. He rectified an issue with my roof and saved me a lot of money. He was also very professional. There were two installers Eric and Brad and the electrician was Tim. They were very thorough, professional, did an outstanding job installing, and cleaned up meticulously before they left. They also went over everything concerning how to work the equipment. I would recommend Barron Heating to everyone. I'm telling all my neighbors and friends to check them out.
Chris came to the house and we discussed all of the options available to replace our aging water heater. He proposed a quote that was acceptable. The office called and we set an installation date for the next week. Jory and Nathan arrived at the scheduled time and set to work. They did a great job with no fuss or problems and answered our questions and made suggestions on maintenance. We have used Barron to install heat pumps in both house and shop. They are an excellent company to do business with. Kudos!!
This spring, we decided to replace and upgrade the 30 year-old systems in our house. The team replaced our furnace and hot water heater, cleaned and sealed our ducts, installed a standby generator in our house and a solar array on our outbuilding. The entire process from our initial conversation at the Northwest Washington home show to the completion and testing of the solar array and generator went seamlessly. Our financing was arranged by Barron with consideration for solar tax breaks and a reasonable repayment schedule. The installers did extremely well despite the restrictions placed on them by the pandemic response. The coordination of the installation and scheduling of the permitting was all handled by Barron staff - all we had to do was provide access. Each inspector, from L&I, PSE, and the county mentioned that they never have a problem with Barron installations. We now have a very comfortable home with an efficient and reliable system. Many thanks to Wes for scoping the project, Mandi for coordinating installation and permitting, Jacoby for designing the furnace layout, Aaron, Sam and Brock for the solar install, Aaron and DJ for the generator setup, Brian for the plumbing, Noah and Keifer for the furnace install, Bill, Ian and Dylan for the duct cleaning and aeroseal, and Shelby for encouraging us to engage Barron in the first place. It was a painless experience thanks to everyone's professionalism. We most highly recommend the team at Barron for any of your home infrastructure needs! It was a wonderful experience.
Joe is an incredibly knowledgeable and efficient technician. I have received good advice, education and hands-on assistance from him on all of his service visits to my home. I really appreciate his expertise, efficiency and positive attitude. He is an asset to Barron Heating!
Your team did great. Dylan and Parker did the duct cleaning; Bill and Matt did the aeroseal. They were prompt, efficient, clean and tidy, and so friendly. They explained the process well and made it sound so interesting! Thank you!
