Insulate Your Home for the Summer!

April 16th, 2015


Insulation is important in the winter for obvious reasons, but did you know it also helps to keep your home cool in the summer?

Though insulation may seem obvious in this day and age, older homes often have very little or no insulation.

Because heating and cooling accounts for 50-70% of all energy costs, adding insulation is a critical step for anyone interested in lowering their energy bill.

It can be difficult to invest money in something you can’t even see day-to-day, but in the overall performance of your home, it’s critically important. And it’s becoming less and less hard on your pocketbook to install these much-needed updates. There are rebate programs through Puget Sound Energy and Cascade Natural Gas, and in some cases, rebate matching through the Community Energy Challenge (CEC).

Check out this great article: for a thorough description of the types of insulation, where in your home to put it, and much more!

The article also discusses geeky but useful things like R-Value of insulation. Turns out it stands for Resistance to heat flow. That makes sense! The DOE recommends an R-Value of R-49 for attics. And the better your insulation, the less hard your heating and cooling system will have to work, and therefore the longer before it breaks down. Win-win-win.

So, how do you know how much insulation you have in your home and where? Well, if you are handy and don’t mind wading through it yourself there are DIY ways of checking for insulation. However, if you’d rather leave it to the professionals, a Home Performance Assessment will tell you definitively where the insulation is. An Infrared Camera, used in most assessments, can look right through your walls!

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A Home Performance Assessment In Pictures

April 9th, 2015

Have you ever wondered what happens when you sign up for a Home Performance Assessment?

Well, in our habit of demystifying all things HVAC, we have laid out a few simple photos and descriptions of some things that could happen at a Home Performance Assessment. Every home’s assessment will look different. And, not all of the tests and procedures included in this assessment are even pictured here. Homes are like snowflakes, no two have exactly the same components; so we happily customize our tests to your home, and your HVAC company should, too.

After the assessment (at the same appointment), all of the data is analyzed, compiled, and printed. The results are shared with the homeowner and a plan is hatched for where to go from there. Home Performance Assessments are the only conclusive way to know that you are saving the most energy possible and that all of the elements of your home are working together to create a safe, healthy, comfortable environment for you and your family.

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Water Heaters: The Real Deal on Tankless v. Tank

April 7th, 2015

Take a look at the following terms: Tankless Water Heater, Standard Natural Draft Water Heater, Standard Induced Draft Water Heater, and On-Demand Hot Water. Do they all make sense to you?

If you’re like me, you thought you understood them. Tankless…. pretty obvious, right? NO TANK. But like most things, there’s a lot more to it than meets the eye. There’s actually a pretty big debate when it comes to whether to tank or not to tank. And, because hot water accounts for 20% of people’s energy bills (on average), it’s something to seriously consider. Let’s walk through some of what a Tankless is and is not to dispel some common misconceptions.

What Tankless is…

Tankless is small, compact, efficient with it’s energy use, and (whoa) this one’s big: endless hot water. My sixteen year old self could have really used one of these. Also, they’re just pretty cool technology. There’s basically a long coiled pipe inside a small (briefcase sized) box on the wall. When the water enters, the pipes heat up and when the water leaves the box, it’s hot!

This is all well and good, except that like most really nifty things, they come with a price. Tankless Water Heaters are, on average, about twice as much money as a standard tank. That’s a big investment. But IS it an investment? This is where the debate comes in. Unlike a lot of energy-saving home purchases (of which we are big advocates), the point where monthly savings on hot water add up to pay off your investment of a Tankless can be about the time it wares out from old age (around 20 years), particularly when using natural gas.

What Tankless is not…

Tankless is not On-Demand hot water. This was news to me. Something as high-tech and expensive as Tankless should come with all the bells and whistles, right? The truth of the matter is that Tankless takes slightly longer to deliver hot water to the tap unless a recirculating unit is installed. The water comes into the box cold (as opposed to the constant heating of a standard tank), so when you turn on the tap to wash your hands or take a shower, it will take about 5 seconds more to receive that heated water. The water has to work it’s way through that coil until the coil has reached operating temperature.

Tankless is also not always the most cost-effective choice in a replacement situation. What? Yes. While the constant-heating of a standard tank is energy-intensive, and seems inefficient, if you’re family is using up all the hot water in the tank throughout the day, it’s basically acting like a tankless. Let’s say a family of 4 is taking a couple showers, a bath, a load of dishes, and a load or two of laundry per day (this is, coincidentally what our day often looks like at home). With our 40 gallon tank, we are using that sucker up, over and over.

Another thing to consider is that while neither technology is exempt from occasional repairs and annual service, Tankless is less forgiving of missed maintenance.

Here is one of our service techs, Colin, servicing a customer’s Rinnai brand tankless water heater. He is descaling the heat exchanger due to mineral deposits coating the heat exchanger surfaces and acting as an insulator decreasing heat transfer. The severity of this condition depends on water quality but it happens in all applications and on all water heaters (tank or tankless).
Most people know that corrosion is a big issue with standard water tanks, but clearly, it is something to watch for in tankless models, too.

Standard Tank (induced or natural draft)

If you are considering purchasing a Standard Tank Water Heater the big thing to remember is that though the various models and types look similar on the outside, they are definitely not all created equal. The main things to think about are: Fuel-type, Draft-type, and Warranty Length.

Fuel-type: Natural gas is significantly more affordable than electric or propane in most places. Natural gas models are more expensive up-front, but the investment pays off fast. In fact, the savings you’ll see in your energy bill (around half as much) will usually make up the difference in cost (between electric and gas) in about a year. Oil-fueled Water Heaters exist too, but are rare because of the very high cost.

Draft-type: A natural-draft water heater means that the combustion gases (including carbon-monoxide) come out the top of the water heater naturally, and therefore have the risk of back-drafting. These water heaters are fine, but are best installed outside the building envelope. Having one of these in your home could be dangerous. In some situations, the water heater cannot be replaced with a standard atmospheric vent water heater due to newer mechanical codes. Talk to your HVAC professional to be sure. Induced-draft means that the gases are driven out of your home through a pipe and fan-system, which can be much safer.

Warranty Length: A longer warranty length may not sound like an important factor at first, but it really shows how confident a manufacturer is in it’s product. The warranty-length neatly bundles a lot of the questions regarding internal options of tank-style water heaters. This piece from Consumer Reports has a ton of GREAT information. They go through all the nitty-gritty like internal tank features, safety concerns, and even specific brands. But the most concise info I took away from it on water tanks is: “Those with longer warranties tend to have larger heating elements, thicker insulation, and thicker or longer corrosion-fighting metal anodes.”

Quick List of Pros/Cons

So the easiest answer to the whole question of what kind of water heater is best is: It depends on your family and your needs. Let’s break it down into a pros and cons list for convenience:

Tankless – Pros

  • Endless hot water
  • Energy Efficient (only heating the water used; better combustion)
  • Compact, space-saving
  • Easier to service (descale corrosion)
  • Longer life (about 20 years)
  • Decent ROI for propane-fuel homes

Tankless – Cons

  • Up-front cost (about twice as much as a standard tank)
  • Natural gas customers don’t see an ROI, because energy savings don’t make up for the cost
  • Slightly longer wait time to receive hot water

Standard Tank – Pros

  • Natural Gas models are fairly energy efficient (not quite so much as tankless)
  • Up-front cost (about half as much as a tankless)
  • Not as much of a delay in hot water reaching the tap in most homes

Standard Tank – Cons

  • Constantly heating a huge tank of water (that may not be getting used throughout the day). Inefficient (for some families).
  • Corrosion issues and mineral build-up occur within the tank and can’t always be seen or remedied
  • Not Efficient
  • Require a lot of space
  • Shorter lifespan (7-12 years)

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HVAC Helper – A Glossary for Homeowners

March 9th, 2015

HVAC HELPER

A glossary for homeowners or business-owners thinking about heating, air conditioning, and home performance

AFUE (Annual Fuel Utilization Efficiency) – AFUE is the rated efficiency of a combustion furnace. For example, a 95% AFUE model loses 5% of its produced heat up the chimney. In other words, $1 of fuel combusted in an 80% AFUE model loses $0.20 before it even enters the ducts.

Condensate (Condensation) – Heat pumps, air conditioners, and modern furnaces produce condensation and the removal of this collected water is always considered in system design.

Cold Air Return – The “cold air return” is the intake side (sucking side) of a duct system. This duct pulls air from the home and feeds it to the furnace to be reheated for distribution. Leaks in the return air duct are very important to seal as they allow material to be pulled in from wherever they lead (attics, crawlspaces, etc.). Unducted wall cavities are not acceptable for cold air returns in the modern HVAC world, as they are known to reduce efficiency and cause health safety issues.

COP (Coefficient of Performance) – This is an efficiency rating system that compares the output of heat to the consumption of electricity. An electric baseboard or electric furnace (aka resistance heat source) has a COP of 1.0, which means that for every unit of electricity that goes in, you get one unit of heat energy out. A heat pump may have a COP of 3.0- for every unit of electricity that goes in, you get three units of heat energy out.
$1 of heat with a baseboard heater = $3 of heat with a Heat Pump (3.0 COP)

Ducted Filtration and Furnace Filters – Filters located on either the furnace or grille end of the intake duct protect the furnace components from the build-up of airborne particles. More advanced filtration systems can be effective at cleaning the air in a home, but only if the duct and house leakage has been addressed. Filters are rated on the “MERV” scale based on how small of particles they are able to remove from the air stream.

**The Supply Duct Filters available at hardware stores are not recommended. They will negatively affect efficiency and air quality, as well as damage equipment.

Duct Sealing – According to extensive nationwide studies, duct leakage is a leading cause of wasted energy, poor indoor air quality, excessive dust, and comfort complaints. A study by the U.S. Department of Energy found that the typical duct system loses between 25% and 40% of its paid-for heat! Leaks are repaired with either hand applied material or a more comprehensive internal seal using an aerosol dispersed polymer (www.AeroSeal.com).

Duct Sizing – Proper duct sizing is of absolute importance in effectively delivering conditioned air to the home. Improper duct sizing can lower the efficiency of the system, limit distribution (affecting comfort), and cause unnecessary ware on equipment.

Electric Resistance Heat – Think “toaster”. Baseboard heaters, wall heaters and electric furnaces are all forms of electric resistance heat technology and produce heat by passing electricity through a material that causes “resistance,” heats up and then radiates that heat either into an air stream or directly into a room. This is a very inefficient form of heating by modern standards and is going the way of the dodo as a primary heating source in most situations.

Fan Motors – There are two types of fan motors in the world of furnaces:

ECM (Electronically Commutated Motor) – These are variable speed motors that can ramp up and down depending on the call from the thermostat or furnace.

PSC (Permanent Split Capacitor) – These are single speed motors that are on or off.

Heat Pump (Ductless Mini Split) – Ductless Heat Pumps are the world’s most popular heating system. For most standard application, they are the most efficient and cost effective to install. For this reason, utility companies offer significant incentives to upgrade. This is a zonal heating system that operates on a refrigerant technology (see “Heat Pump” below). They do not utilize a duct system to distribute conditioned air.

Heat Pump (Forced Air) – Heat Pumps are really just an air conditioner that can go in reverse. In addition to the cooling process, these have the ability take the heat from the outdoor air and transfer it to the inside of your home. When the heat bearing refrigerant enters the “coil” at the furnace, the heat is picked up in the air stream and distributed into the home. This technology is significantly more efficient at creating heat than propane or electric resistance and even more efficient than natural gas.

Home Performance (AKA, Building Science) – Home Performance refers to the understanding that the whole house as a system and each component affects all others. For example: leaks in the ductwork will worsen indoor air quality, raise utility bills, cause drafts, shorten the lifespan of the furnace, and negatively affect health; air leaks to the attic through recessed lighting will do all the same things; both together will affect those things, but even more so. Because of these relationships, understanding your home’s performance through diagnostic testing is recommended by the US Department of Energy, Energy Star, and Consumer Reports before making any investment in heating, cooling, energy efficiency, or home health upgrades.

HSPF (Heating Season Performance Factor) – HSPF is the standard rating system for Heat Pumps. This is a rating given by regulatory agencies to compare the efficiency at which the heat pump operates to that of other  heat pumps.

Indoor Air Quality (IAQ) – “Indoor air quality” refers to the potential impact of your home’s air on occupant health and comfort. IAQ is judged on the presence of humidity, dust, radon gas, mold, fiberglass particulate, carbon monoxide and many other conditions. IAQ should be considered a high priority as it will affect both the long and short term health of occupants. Poor IAQ can exacerbate or cause: asthma, sinus infections, chronic respiratory ailments, eczema, fatigue, headaches, and many other issues.

Refrigerant – Refrigerant is the substance used in air conditioning and heat pump systems to transfer heat between the interior and exterior of the home. The refrigerant is transported in copper tubing between the indoor and outdoor coils. When the refrigerant is pressurized it absorbs heat from the air around it.

Registers (aka Grilles) – Registers, grilles, diffusers, and grates are all basically the same thing. In the industry they are commonly referred to as “grilles” or “diffusers.”

SEER (Seasonal Energy Efficiency Ratio) – SEER is the standard rating system for air conditioners. This is a rating given by regulatory agencies to compare the efficiency at which the air conditioner operates.

Static Pressure – Static pressure is the outward pressure of a substance against its container. In this industry we are concerned most often with the static pressure of the air in the duct system. Good static pressure allows for even distribution throughout the home, efficient removal of heat from the furnace’s heat exchanger or refrigerant coil, and less noise as the air ejects from the grille. Bad static pressure can exacerbate leakage, damage heating equipment, and significantly lower efficiency.

Supply Air – “Supply air” ducting is the delivery system for conditioned air- warm or cool. Supply air ducts should always be well sealed as any air that is lost out these pressurized ducts is lost to the outside, even when it is in a wall or floor cavity.

For more information, call or email your Home Performance Experts and set up a Home Performance Assessment!

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Home Performance Financing 101

February 6th, 2015

Is all this talk about Energy Upgrades and Home Performance getting you down because you’d love to make improvements to your home, but lack the finances to make it happen?

Believe it or not, we were in  the same boat (even though we both work in the industry). We were aware of the enormous benefits of a weatherized, insulated, and efficiently heated home for years before we finally pulled the trigger. I always just assumed we couldn’t afford it! I was completely in the dark about just how many financing options were available. That’s our home in the photo above, being tested for all things Home Performance related. That very home is now fully sealed/weatherized/efficiently heated/ventilated/basically every upgrade we could think of, for just under $100/month with the financing we received!

What types of financing are available and how to begin?

There are 4 basic types of financing for Energy/Home Performance/Heating upgrades.

  1. Energy Upgrade-Specific Financing: This is probably your best bet if you qualify, and it is the route we went for financing. Check out Puget Sound Cooperative Credit Union’s ENERGY SMART loans. PSCCU is a co-op bank geared toward local, environmental, and energy-savings solutions. And, they have fantastic rates! Must be in WA State to work with them, but check with your local financial institutions to see if your state has a similar program.
  2. A traditional Home Improvement Loan. This will likely be a little more expensive, but still a great option, and usually a better rate than a personal loan. Check with your current bank for their home improvement financing options.
  3. Personal Loan. Again, check with the bank you already do business with. A lot of times, you’ll get your best rate there, because they know you and want to keep your business. Personal loans tend to be a little more costly than other types of loans.
  4. Larger HVAC and Home Performance companies oftentimes have banks they work with, and you can receive significant deals, discounts, and lower rates by going through them. If you live in our area (Whatcom, Skagit, Island, San Juan, and Snohomish counties), check out Barron’s financing. We make available a 7.5% 10 year loan through a local bank, and a 6 mo. same-as-cash deal (if you qualify) through a nation-wide bank. Check with your local HVAC company to see if they have similar programs.
  5. Your local Human Services Organization (Bonus option!), though this is less about financing and more about low-income options. Some folks can receive free or very low-cost Home Performance/Weatherization work through the Human Services organization in their area. Our local agency is the Opportunity Council.

What’s Your Return On Investment (ROI)?

Here’s the nitty-gritty. If you’re ready to make the leap with financing, you’re probably asking just how long will it take to break even (between what you’re paying each month and what you’re saving in energy bills)? The basic formula goes like this:

Total cost of the project (divided by) your estimated annual savings = ROI

For simplicity’s sake, let’s say your project costs $10,000 and that allows you to save $1,000 per year in energy bills. Your ROI will occur in 10 years.

Where does one get these numbers? Your HVAC or Home Performance expert can give them to you.

What About Rebates?

The three main rebate programs for energy upgrades and home performance in our area are through Puget Sound Energy (PSE), Cascade Natural Gas (CNG), and the Community Energy Challenge (CEC). Here are direct links to the Applications for Homeowners: PSE Rebates , CNG Rebates, and CEC Information.

Beyond Finances:

Although finances are of primary importance for most people, there ARE other significant benefits to consider beyond the money saved.

  1. Peace of Mind: A new heating/cooling system and weatherization can set your mind at ease; allowing your family to relax without having to worry about shut-downs and repair costs.
  2. Health & Safety: There is ample evidence that people’s HVAC equipment and home are making them sick. An out-of-date, improperly-installed, or inefficient system can be very unhealthy, causing or contributing to myriad health-issues and diseases. And safety issues, such as carbon-monoxide leaks can be an immediate danger.
  3. Comfort: Most people want to create a warm, cozy, comfortable space for their friends and family. This is an undeniable benefit of investing in your home!

If this article has piqued your interest, I hope you will take a minute to contact your bank or HVAC contractor to get the ball rolling! You might be surprised by how affordable it is to create a cozy, efficient, healthy space!

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Annual Gas Stove and Insert Service (Part II of our Annual Maintenance Series!)

January 21st, 2015

Gas stoves are very popular these days, and for good reason! They are cozy warm, create ambiance, and best of all, there’s no mess, and no buying or chopping of wood. Easy-peasy, right?

But it’s important to remember that, just like a furnace, gas stoves need annual maintenance to keep them working, keep you warm, and keep those toxic combustion gases headed in the right direction (out of your house)!Have you ever wondered what exactly needs to be serviced on a gas stove, how often, and why? In this, Part II of our Annual Maintenance Series, (click here for Part I on Furnace Maintenance), we will walk you through the details and checklists of Gas Stove and Gas Insert maintenance, discuss whether or not this service is important, and what you can expect to pay for it.

Is annual maintenance important for your gas stove or insert?

There are quite a few parts involved in a gas unit. Every part should be removed, inspected, and cleaned annually. Why? Because the combustion process of the gasses should be smooth and clear to create the most heat, cleanest burn, and healthiest system for your indoor air quality. If the parts are not regularly cleaned, they can get clogged or build up moisture, which can lead to ineffective heat, corrosion, and the release of excessive carbon monoxide (which I’m sure you know, is not something to be messed with).In addition, the aesthetic of your gas stove (which is one of the most important features for most people) can only be maintained by cleaning the glass on a regular basis. Looking at all of these elements, I’d conclude that yes, annual gas fireplace maintenance is very important!

What exactly needs to be done annually?

Just like furnace maintenance, gas stove and insert maintenance has a long checklist that should be diligently followed by your technician. They should be able to quickly rattle off or give you a printed list of all the items they will be inspecting and cleaning. Here is a great reference of the minimum to look for when your technician visits:

  1. Remove and clean:
    The glass, the logs, the burner, the pilot hood, the pilot orifice, thermocouple’ thermopile, spark igniter, flame sensor, and firebox. The blower fan should also be cleaned.
  2. Measure:
    Millivolt output of thermopile and thermocouple, resistance through switch, thermostat and remote circuits. Also, electrical wiring connections should be inspected and loose wires tightened.3. Replace batteries:
    In remote, receiver, thermostat, and ignition control.
  3. Inspect:
    Glass trim and other penetrations for proper sealing as well as the gas fittings for leaks. Very important is checking the operation and measuring the carbon monoxide in the leaving space to make sure the very toxic gas is at healthy levels.
  4. Replace or Repaint:
    Replace ember material. When necessary your contractor should offer to repaint the firebox and other components with high temperature rated stove paint to protect against corrosion.

Could the homeowner do all of this herself? What should it cost for servicing?

The response to this question is almost exactly the same as in Part I of this series. The glass on the fireplace oftentimes needs to be cleaned more than once per year, especially if it’s your main source of heat. Major buildup of the minerals produced by combustion can cause permanent clouding if the glass is not cleaned regularly. But some units can be tricky to get into. Give your HVAC service contractor a call if in doubt.

For the rest of the gas stove or insert maintenance, homeowner could in fact do all of these things, but only if they know how to perform all or most of the items on the list above. If, however, you don’t feel comfortable DIYing your gas unit, which is a fairly complex system, you can expect to pay between $100-$175 a year for your technician to service your gas fireplace, giving you near-absolute peace of mind.

What about wood and pellet stoves?

Check with your HVAC company about whether or not they service other types of stoves. Barron happens to service every type of stove and insert that they sell, including wood, pellet, and gas. I chose to focus only on gas stoves in this blog because they are more complex, more popular, and I wanted to provide specific information. However, it is important to note that pellet and wood stoves require regular servicing by a technician or advanced-DIY servicing as well.

Hopefully this post has helped to take some of the complexity and mystery out of the annual gas fireplace maintenance. Keeping your annual appointment is all about preventative measures. Following recommended maintenance will likely keep you warm longer, and keep unexpected fireplace shut-downs and scary carbon-monoxide leaks at bay.

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Annual Furnace Service (Part I of our Annual Maintenance Series!)

December 31st, 2014

Most of us are pinching pennies after the holidays. This means that home maintenance services that aren’t absolutely necessary often get pushed to the back burner. I’ve heard many folks (myself included!) wonder things like “Is annual maintenance really necessary for my furnace,” or “couldn’t I do that myself and save some money?”

These are great questions! Let’s demystify annual HVAC maintenance by going over: 1. Why an annual service might be important 2. Whether or not all HVAC maintenance is performed equally 3. What, exactly, your service tech (or, what a good one, anyway) should be accomplishing during their visit, and 4. Could annual maintenance be a DIY project?

Is annual maintenance important for your furnace or heating system?

The short answer is yes. But let’s not leave it at that.

Houses are like cars in many ways (except if you’re lucky, you don’t spend nearly as much time in your car as you do your home). So, why is it that most people agree regular car maintenance is critical, whereas it still seems up for debate that your home also needs scheduled care from a professional? Like a car, home heating systems are composed of many intricate parts that all have to work together to deliver healthy, warm, efficient, and cost-effective heat. And, like an inspection and oil change for your car, a regular inspection and maintenance for your furnace can undoubtedly extend the life of your heating system, and the overall health of your home.

Most people know what happens to a car without the routine recommended maintenance. But what happens to your home without an annual furnace maintenance?

A neglected furnace or heating system could result in:

  1. Utility bills going up. No one wants to spend more money on monthly heat bills than they need to. No one. A high heat bill is one major indicator that your furnace needs attention.
  2. Your furnace could need replacing sooner. ALL furnace manufacturers recommend a yearly service. Having to buy a new furnace could mean prematurely shelling out thousands of dollars to keep your family comfortable. If you can extend the life of your current system with under $150 per year, you probably should.
  3. A furnace that hasn’t been properly cleaned can overheat, become clogged, start a fire, release carbon monoxide into your home (cracked heat exchanger), or simply make your furnace shut off. I don’t know about you, but I’d prefer a yearly maintenance to breathing carbon monoxide, yikes!
  4. Illnesses and allergies can be (and often are) caused or exacerbated by faulty or dirty heating systems. This is the air your family breathes, after all.

Are all Annual Maintenance calls performed equally?

Will these items listed above be addressed when you schedule a service call? Unfortunately, the answer is maybe. The service you receive can vary drastically depending on who you call and what you pay. One company can give your furnace or boiler a clean bill of health; whereas another company could come in a week later and find that a multitude of things were not properly taken care of.

There seems to be no industry standard for what is included in an annual maintenance appointment. Many companies offer a “basic tune-up,” a “comprehensive maintenance,” or something by a different name or somewhere in between.  Your best bet is to ask the technician what they will be doing exactly. He or she should be able to quickly give a complete list of items they’ll be cleaning or checking; it should look something like the list below.

What exactly needs to be done annually?

This checklist is the minimum of what should be performed at a comprehensive service appointment. A good HVAC company will also take note of the home performance implications that arise. Technicians who are trained to identify home performance issues will recognize things like duct leakage, house leakage, excessive dust in the home or ducts, rodent issues, and other problems that won’t necessarily be resolved by routine furnace maintenance. Finding and addressing these home performance gaps will lead to a much more efficient, healthy, and warm home.

Basic Annual Furnace Maintenance:

  1. Test temperature rise through furnace
  2. Test all furnace safety controls for proper operation
  3. Test thermostat for proper operation
  4. Test and adjust furnace gas pressure if applicable
  5. Check furnace electrical connections and wiring condition
  6. Test furnace sequence of operation
  7. Clean furnace blower compartment
  8. Check and clean furnace burner compartment
  9. Check furnace blower wheel
  10. Check and clean furnace burners if applicable
  11. Inspect venting for rust and/or corrosion
  12. Check and clean flame sensor and pilot assembly if applicable
  13. Lubricate all moving parts if applicable
  14. Replace furnace filter
  15. For all fossil-fuel burning equipment: Carbon Monoxide Detection test performed in living area

Could the homeowner do all of this herself?

The homeowner could in fact do all of these things, but only if they know how to perform all or most of the items on the list above. I for one, don’t know anyone who isn’t an HVAC professional who can adequately execute all of these checks and cleanings. A heating professional should be able to complete and explain to you everything on the list above; which is what makes them worth the 100 to 150 bucks it costs to do it right!

Hopefully this post has helped to take some of the complexity and mystery out of the annual furnace maintenance. Keeping your annual appointment is all about preventative measures. Following recommended maintenance will likely keep you warm and healthy longer, and keep unexpected furnace shut-downs at bay!

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Heating Emergency or Scheduled Upgrade – 5 Things to Expect from Your HVAC Comapny

December 3rd, 2014


Recently my Facebook feed has been full of posts beginning “We woke up to a 50 degree (or thereabouts) house! What a time to be left in the lurch!” Murphy’s law says that many families will experience heating problems on the coldest days of the year. However unfair this may seem, I’ve found myself commenting that not all HVAC companies are created equal! Here are a few things to look for and a few services I’ve come to expect (It’s okay to expect the best!):

  1. 24/7 Emergency Service
    Any time of the day or night, the service crew should be ready to help. A large number of trained technicians on staff is key, so your wait time is minimized. One motto: “Your emergency is our emergency,” is a comforting idea when your family is cold and time is of the essence! And just in case you’re in the midst of one such emergency, Here’s a heating company who happens to fit all the criteria in this blog post.
  2. 100% Satisfaction Guarantee
    There’s not much more to say about this one, except that this is a rare thing for a company to commit to, and those who have are elevated to a separate level of business in my mind. It makes me think of other stand-outs like Costco, Nordstrom, and REI, who have similar policies. I feel so confident buying from these places, because if something goes wrong: They will fix it. Period. Customer satisfaction is THE core of everything they do.
  3. Building Performance Certified
    These nationally certified staff are trained to take the health, efficiency, and comfort of the entire home into account. Only one local company has much of their team go through this rigorous training and testing to earn their titles as BPI Certified Professionals. BPI is the Building Performance Institute. They “develop standards for energy efficiency retrofit work using an open, transparent, consensus-based process built on sound building science….and quality assurance services that help raise the bar in home performance contracting.” Read more about BPI, and check out their Guide for Homeowners on how it all works and how to find the best contractor for your needs.
  4. Lifetime Guarantee and 1 Year Warranty
    Although these might sound like oxy-morons, they actually apply to different areas of the HVAC experience. The Lifetime guarantee refers to the Workmanship on installed ductwork, sheet metal, and piping. The 1 year warranty (for parts and labor) is in addition to any manufacturer warranties. The company should come out after the first year of use (free of charge) to make sure everything is working as it was when the equipment was installed. YES, this can happen with the right company. These safety nets and guarantees are some of the best and most comprehensive in the industry.
  5. Official Designations from the Manufacturer
    Look for certifications. Some heating companies will have their awards, designations, certifications, etc., on their website. These matter. One example: Carrier has a very selective process to designate Factory Authorized Dealers. They use these criteria: the job is done Expertly, Efficiently, Professionally, Right Technically, with the Right Parts, and Right for the Environment. Not all companies meet these standards. Just one more safety net to look for!

I hope explaining these 5 areas of service has given you insight on your search for a new heating system, repair, or upgrade. Now, if you or your neighbor are cold, you know what to do!

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The Right Ventillation Keeps the Home (and you!) Healthy

October 16th, 2014

A Heat Recovery Ventilator efficiently sends fresh, healthy air into a tightly sealed home, while removing stale air that can cause a slew of health problems. And it does all this while capturing the heat of the discharged air and warming the fresh clean air at the same time. This article from 360Chestnut accurately describes the importance of this device and how ventilation is crucial in the overall health of a home.

Energy Efficient buildings are not making you ill, it’s bad ventilation

There has been coverage in the press recently about how Energy Efficient buildings may be making us ill. Is ‘sick building syndrome‘ is rampant in energy efficient buildings? Here at 360Chestnut we are as passionate about healthy homes as we are about energy efficiency. We would like to inform you, our readers, about what you may have been hearing on the news.

Mold growth and dampness in buildings are indeed major concerns, but this is nothing new in the building industry and it is certainly not isolated to ‘energy efficient’ buildings. Let’s start by what can cause mold in any building; warm, moist air, from people showering, cooking or just occupying a room, coming in contact with a cooler surface.

The warm, moist air condenses, the dampness soaks into your porous surfaces (such as your drywall), and creates a condition where mold will grow. Regardless of whether this happens in a poorly insulated building or a highly energy efficient building there will typically be one factor in common, poor ventilation. In a building with poor insulation the chances that this warm air will hit a cold surface is considerably higher though, so chances of mold growth are higher (insulation is very important)…. Continue reading

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Dateline Report- Duct Cleaning Scams Revealed!

October 8th, 2014

Our team at MHPE encourages all folks interested in duct cleaning to watch these videos before hiring a contractor.
These scammers are the worst kind of morons you could meet. Similar schemes have been found nationwide being used by dozens of seemingly reputable businesses.

Chris Hanson Files – Air Duct Cleaning Scams Part 1

Chris Hanson Files – Air Duct Cleaning Scams Part 2

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